Last updated: August 23rd, 2024
Introduction
This Privacy Policy outlines how Diamond Digital Development (hereafter referred to as "We", "Our", or "Us") collects, uses, and protects Your personal information when You use Our website (https://diamonddigital.dev/) and Our services (collectively referred to as "Service").
Definitions
The following terminology applies to Our Terms of Service and Privacy Policy:
- The User, Users, You, and Your refers to the person, company, or organization that has visited or is using the Website or Service. A User must be at least 13 years of age.
- Website, We, Our, and Us refers to Diamond Digital Development.
- Service refers to the Website and Our services.
Collection of Information
To provide Our Service, We may collect information that can be used to personally identify You.
We do not collect any personal information about You unless You voluntarily provide it to Us. However, You may be required to provide certain personal information to Us when You chooses use certain products or services available on the Website or Our other sites. These may include:
- Creating a Diamond Digital Account
- Submitting Your credit card information when ordering or purchasing products and services on Our Website
Account Information
When You create an account, We store Your username and email address.
Our authentication system is handled by Auth0. Auth0 is a third-party service that provides authentication and authorization services. We use Auth0 to authenticate Users who sign in to Our Service. You can read the Privacy Policy for Auth0 here.
Payment Details
When You purchase a product or service on Our Website, We collect Your full name, address, and credit card information. We use a third-party service, Stripe, to process payments. You can read the Privacy Policy for Stripe here.
Please note, Diamond Digital Development does not process or store Your credit card information, rather, it is processed and stored by Stripe. We do not have access to Your credit card information.
Usage Information
If You're accessing Our Service or Website, We collect information about how You use the Service, such as the pages You view, the referring Website, Your IP address and session information, and the date and time of each request. This is information We collect from every visitor to the Website, whether they have an Account or not. This information may include User Personal information.
Use of Information
We use the information We collect in various ways, including to:
- Provide, maintain, and improve Our Service
- Provide and deliver the products and services You request
- Understand how You use Our Service
- Develop new products, services, features, and functionality
- Prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Service
Disclosure of Information
Diamond Digital Development may share Your data with third parties that perform services on Our behalf. For example, We use third-party payment processor, Stripe, to process payments, and Auth0 to handle account authentication. All third parties are prohibited from using Your personal information except to provide these services to Diamond Digital Development, and they are required to maintain the confidentiality of Your information.
Diamond Digital Development may disclose Your personal information where required to do so by law or in good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Diamond Digital Development
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
We do not sell or trade to outside parties Your personally identifiable information.
Cookies
Like many websites, We use "cookies" to collect information. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of Our Service.
Cookies are small pieces of data stored on Your computer or device by Your web browser. We use cookies to keep track of Your session and to remember Your preferences. By using Our Website and Service, You agree that We can place cookies on Your computer or device.
Third-Party Services
Diamond Digital Development uses third-party services to provide services. Each of these third-party services has its own privacy policy that governs the use of their services. We encourage You to read the privacy policies of these third-party services to understand how they collect, use, and share Your information.
Security
Diamond Digital Development secures Your personal information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of User Personal Information. Transmission of data through Our Website and Service is encrypted using HTTPS (TLS).
Accessing and Updating Your Information
You may access and update Your information by logging into Your account and visiting Your profile page. For changing Your email address, please contact Our support team.
Please do not request support in any other channel on Our Discord Server.
Data Retention and Deletion
We will retain Your information for as long as Your account is active or as needed to provide You services. If You wish to terminate Your account or request that We no longer use Your information to provide You services, contact Our support team.
Please do not request support in any other channel on Our Discord Server.
Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If You become aware that a child has provided Us with personal information, please contact Our support team.
If We become aware that We have collected personal information from a child under age 13 without verification of parental consent, We take steps to remove that information from Our servers.
Please do not request support in any other channel on Our Discord Server.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. Users are advised to review this page periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You require support, or have any questions about Our Terms of Service or Privacy Policy, please contact Us via:
- Email: support@diamonddigital.dev
- You can also reach out to Us on Our Discord Server by opening a support ticket.
Please do not request support in any other channel on Our Discord Server.